FAQs

Common Questions

Can I make a special request?

Of course! We want to be sure you love your board, so please let us know if there is something special you're hoping to see on there! We will always do our best to accommodate. Some requests may incur an additional charge. Add a note to your order for minor changes, or submit a custom request for something completely new.

I have an allergy. Can I still order?

Yes, we will do our best to accommodate allergy requests. We do want you to know that we work in a shared kitchen so although we have our own cutting boards and tools, we can't control what the chef next to use is working with.

What is your cancellation policy?

Where do you deliver?

We are based in Duluth, GA, and delivery rates are based from there (about $1/mile). Online ordering is available for up to 20 miles, Please contact us if you are outside of this delivery range but are interested in ordering for an event and we are happy to accomodate!

How much notice do you need for an order?

We ask for at least 2 days notice for personal orders. Corporate orders we request at least 2 weeks notice, though it's best to reserve your date as far in advance as possible.

How long will your boards stay fresh?

We recommend enjoying your board on the same day as pickup/delivery. However, we know that sometimes you need to pick up a day in advance. If that's the case, just add a note to your order so we can package your crackers to keep them fresh.

I'd like to travel with my board, is that possible?

Yes! Who doesn't want a graze board ready to enjoy when they arrive at their destination?! Please add a note to your order, and we will package it extra securely so things don't shift in travel. We just ask that you travel with it in your cooler to keep everything fresh!

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